Returns & Exchanges
At Gayathri Sarees, we strive to ensure your complete satisfaction with our handcrafted collections. If you are not entirely happy with your purchase, we offer a seamless return and exchange process within 7 days of delivery.
Return Process
- 1.Initiate Request
Log into your account or contact our customer support team via email with your order ID and photos of the saree to initiate a return request.
- 2.Quality Inspection
Once your request is approved, ensure the saree is folded in its original packaging with all tags, blouse pieces, and accessories intact for our inspection.
- 3.Pickup and Transit
We will arrange a complimentary reverse pickup from your address; please ensure someone is available to hand over the securely sealed package to our courier partner.
- 4.Refund or Exchange
After a successful quality check at our warehouse, we will process your full refund to the original payment method or dispatch your chosen exchange item within 3-5 business days.
